Privacy Policy

Who is responsible for your information

Usvirelo™ and usvirelo.com are operated by Shanghai Kexinzhixuan Network Technology Co., Ltd.. References to “Usvirelo,” “we,” “us,” or “our” refer to this company.

For privacy questions or requests, contact service@usvirelo.com. Our business and contact details appear below.

Information we collect

• Contact and delivery details, such as name, email, telephone number where supplied, and billing and shipping addresses.
• Order information, such as purchased products, order values, payment status, tracking, returns, and refunds.
• Customer-account information and messages you send to support.
• Device and usage data, such as IP address, browser and device type, cookie identifiers, referring pages, and website interactions.
• Payment-related information processed by Shopify and payment providers. We do not store full payment-card numbers on our own servers.

Where information comes from

Information comes directly from you, automatically through cookies, pixels and similar technologies, and from Shopify, payment providers, carriers, fulfillment partners, and other service providers. Advertising or analytics information may also be received where those services are enabled and permitted.

Why we use information

• Process, verify, fulfill, and deliver orders.
• Send confirmations, tracking, and service communications.
• Answer inquiries and handle cancellations, returns, refunds, and disputes.
• Prevent fraud, maintain security, and troubleshoot the store.
• Understand website performance and improve the shopping experience.
• Provide marketing, advertising measurement, and personalization where permitted and subject to applicable choices.
• Meet tax, accounting, recordkeeping, and other legal obligations and establish or defend legal claims.

Cookies and similar technologies

Our store and supporting services may use cookies, pixels, scripts, logs, and similar technologies for cart and checkout functions, preferences, security, analytics, advertising, and attribution. Non-essential technologies are subject to consent where legally required.

You can use any privacy controls presented on the store and your browser settings to manage applicable preferences. Blocking necessary cookies can affect cart, account, or checkout features. Privacy choices may need to be repeated on a different browser or device or after clearing cookies.

AppLovin advertising and measurement

If AppLovin services or integrations are enabled, AppLovin may collect or receive information through pixels, cookies, APIs, or similar technologies for advertising delivery, attribution, measurement, analytics, fraud prevention, and service improvement.

Depending on the integration and your privacy choices, this can include IP address, browser and device information, identifiers, pages and products viewed, searches, add-to-cart and checkout activity, purchases, and contact or general location information provided through permitted integrations.

For details about AppLovin’s handling of information and its own privacy choices, visit AppLovin’s Privacy Policy. This section applies when the relevant services are in use.

Who receives information

We disclose information as reasonably needed to Shopify, payment providers, carriers, warehouses and fulfillment partners, support and communications providers, hosting, security, analytics, and marketing providers, and professional advisers.

Where enabled and permitted, advertising and measurement partners, including AppLovin, may collect or receive information for their services and may process it under their own privacy policies. Information may also be disclosed where legally required, to protect rights and prevent fraud, or as part of a lawful business transfer.

Sale, sharing, and targeted advertising

We do not rent personal information to unrelated third parties for their independent use. Some disclosures to advertising or measurement partners may nevertheless be considered a “sale,” “sharing,” or targeted advertising under applicable U.S. state privacy laws, even if no money is exchanged.

Where applicable, you may request an opt-out by emailing service@usvirelo.com with the subject “Privacy Opt-Out,” or use any applicable privacy controls presented on the store. Opt-out preference signals, including Global Privacy Control, are to be honored where required by applicable law.

Shopify and payment providers

Shopify provides our e-commerce infrastructure and processes information needed to operate the store, checkout, and related services. Shopify and payment providers also process information under their own applicable policies and obligations. See Shopify’s Privacy Policy.

Retention and security

We retain information for as long as reasonably necessary for order administration, service, accounting, taxation, fraud prevention, disputes, and legal obligations. Retention varies by the type of information and purpose.

We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system can be guaranteed completely secure. Protect your account credentials and notify us if you suspect unauthorized activity.

Your privacy rights and requests

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a portable copy of personal information; withdraw consent; opt out of certain advertising, sharing, sales, or profiling; and appeal a decision about a request. Rights are subject to applicable exceptions.

Email service@usvirelo.com with the subject “Privacy Request” and describe what you would like us to do. We may request information needed to verify your identity or an authorized agent’s authority. Do not send full card numbers or passwords. To appeal a privacy-request decision where that right applies, reply with the subject “Privacy Appeal.” We will review requests within applicable legal timeframes and will not unlawfully discriminate for exercising privacy rights.

Marketing messages

You may unsubscribe from promotional emails using the link in those messages or contact us for help. Essential order, payment, shipment, refund, security, and support messages may still be sent.

Children and international processing

Usvirelo™ is a general consumer home décor store and is not directed to children. We do not knowingly collect children’s personal information in violation of applicable law. Contact us if you believe a child has improperly submitted information.

Our operator is located in China, and Shopify and other providers may operate internationally. Information may be processed outside your country, subject to applicable safeguards and legal requirements.

Third-party links and policy changes

Third-party services linked from the store have their own privacy practices. Review those practices before providing information directly to them.

We may update this policy as our practices, services, or requirements change. The revised date will appear on this page, and additional notice will be provided where required.