Payment & Security
Know your payment options and review your total before placing an order.
Last updated: September 30, 2026
Available payment methods
The payment methods available for your purchase appear at checkout. Options may vary by location, currency, device, and provider availability. Select a displayed method and follow its authorization instructions.
Prices and your final total
Prices are displayed in U.S. dollars (USD) unless another currency is clearly shown. Checkout displays product prices, discounts, applicable shipping charges, taxes, and the final total before payment. Review the currency, items, quantities, and delivery details before submitting your order.
Valid discount codes should be entered and confirmed before payment. Offers may have expiry dates, minimum purchase amounts, product exclusions, or usage limits.
Payment processing and security
Our store uses Shopify and applicable payment providers to process checkout transactions. We do not store complete credit or debit card numbers on our own servers. Payment credentials are handled by the providers involved in the transaction.
Our customer-support team will never ask you to email your full card number, card security code, or online banking password.
Authorization and verification
Orders may be subject to payment authorization, identity checks, or fraud-prevention review before acceptance or fulfillment. Your bank or payment provider may request verification, decline a transaction, or place a temporary authorization hold. Hold-release timing is determined by that institution.
Bank and currency-conversion charges
Your financial institution may charge currency-conversion, foreign-transaction, or other fees. These are set by that institution and are separate from charges shown by Usvirelo™.
Declined payments or duplicate charges
For a declined payment, verify your billing information and contact your provider if needed. A pending amount can be an authorization rather than a completed charge. If you suspect a duplicate or incorrect charge, email service@usvirelo.com with your order number and non-sensitive transaction details.
Order confirmation
An order confirmation is normally emailed after successful submission. Check your spam folder and the checkout email address if it does not arrive. A confirmation acknowledges receipt; availability and verification may still need to be completed. We will contact you if a confirmed order cannot be fulfilled.
Refunds and payment questions
Once an approved return has been received, inspected, and approved for a refund, we normally initiate the eligible refund to the original payment method within 5–10 business days. Your bank, card issuer, or payment provider may need additional time to post the credit.
Return eligibility and costs are explained in our Return & Refund Policy. For assistance, contact service@usvirelo.com.